All Ashling software products carry an initial Warranty of 365 days from the date of invoice and all hardware products carry an initial warranty of 365 days, subject to the conditions set below:

1. The end user is respectfully requested to complete and return a Warranty Registration Form to Ashling Microsystems Limited.
2. Warranty on software products includes standard upgrades to correct software defects and replacement of faulty program disks supplied by Ashling, where the defect is caused by Ashling's workmanship or by defective materials.
3. All Ashling software products are covered by copyright vested Ashling. Customers may duplicate Ashling's software for backup purposes only. Unauthorised copying of Ashling software violates Ashling's copyright and voids the customer's warranty agreement.
4. Warranty on hardware products includes repair by Ashling. This warranty does not cover damages arising form accident, misuse, abuse, normal wear-and-tear, disaster, or modification to the product carried out without Ashling's consultation and instruction.
5. Products may not be returned to Ashling unless Ashling has already provided an appropriate Return Material Authorisation (RMA) number for the return shipment.
6. Ashling is not liable for carriage costs resulting form the return of product to Ashling's repair centre or the subsequent return shipment to the customer except where the unit has failed to function on arrival at the customers premises.
7. Ashling's liability under this agreement is limited to the repair or replacement of the Ashling's product, whichever is appropriate. Ashling is not responsible for any loss of profits, loss of use, interruption of business, nor for indirect, special, incidental or consequential damages of any kind whether under this agreement of otherwise.

Optional Extended Warranty Contracts

An annual Extended Warranty contract may be purchased from Ashling for products whose warranty period has expired. The contract includes hardware maintenance and repair as described in paragraphs 2 and 4 above, and telephone applications support.

Software Update Service

An annual Software Update Service may be purchased from Ashling for Software Products. The service provides for upgrades, application information and telephone applications support.